Why Steady Networks
We rely on the responsiveness we have received from the entire Steady Networks team.
In our business, we have to stay focused on what we do best and not worry about limitations caused by our network. Steady Networks has allowed our computer network to be invisible in our day to day operations. They have done a great job and been a very responsive partner. I like their web-based ticket tracking system. Their processes make technical support and service for my employees much easier and we rely on the responsiveness we have received from the entire Steady Networks team. I would recommend them to any business that needs this kind of service. Can your provider deliver the kind of service that makes the computer network and hardware management a non-issue? That has been the key for us. Carlos Angulo
COO Flagship Food Group
Less downtime…equals more productivity!
Steady Networks has better customer service, faster response time and more knowledgeable technicians than other IT firms we have worked with in the past. The single biggest benefit to our company since making the switch has been less downtime, which equals more productivity for my staff and more profit for the company. If you are on the fence about selecting a new IT provider, I recommend you try them. Their month to month model with no long term contracts makes a trial run low risk. You will see immediate results from their best practices and quickly find yourself off the fence! Steve Saunders
CEO Norcon New Mexico
Unparalleled service – better than in-house IT.
The support we have received from Steady Networks has been unparalleled in my years managing IT staff. It makes you wonder why you’d want to have IT in house at all! My general experience is that In-House IT doesn’t do the proactive planning and forward looking that Steady Networks does. In House IT is not usually encouraged to have the ‘leading edge thinking’ that we have come to expect from Steady Networks. Anthony Mortillaro
Executive Director, North Central Regional Transit District
The response time is excellent!
We have been thrilled with the service Steady Networks provides. The response time is excellent and they have truly helped move our organization forward with technology. Collaboration is a big challenge for our 38 employees spread across 4 locations. The Steady Networks team has helped us find ways to all work together more efficiently. Steady Networks has provided a great partnership for us and I highly recommend them to anyone. David Block
Executive Director, Youth Shelters and Family Services
Quick response time and peace of mind.
The biggest benefit to working with Steady Networks has been the quick response times. We always have a quick response to our help requests. We have never waited for more than 15 minutes for someone to respond to us – even after hours. One morning around 7:15 we couldn’t get into our main management program, but within 15 minutes we had two techs on line to make sure we could get our computers up and running. Our partnership with Steady Networks has given me greater peace of mind that even if something isn’t working at that moment, the problem will be handled expediently without much intervention on our part. My advice to anyone considering working with Steady Networks is this: Don’t hesitate, your life will be less stressful.
I highly recommend them for all IT needs.
I have worked with the Steady Networks team for almost two years. They have provided professional, timely service on large jobs including setting up a new server, and small jobs such as installing a database on a new computer. Steady Networks works extremely hard to make sure all service tickets are answered immediately and issues are promptly fixed. I am consistently impressed by the internal changes Steady Networks effects in order to provide the best service possible. I highly recommend them for all IT needs. Devin Dunsay
Operations Director, Youth Shelters and Family Services
If Something Catastrophic Happens, We Could Be Back Up And Running The Same Day
– Swain & Grieco
One of the best decisions we made.
Steady Networks is one of the best decisions we made. We are always seeking to maximize our day’s work and effectiveness. Steady Networks has been responsive, honest, and ready at any moment to assist our small business needs. I would recommend that any small business should not only outsource their business services, but also look at leveraging Steady Networks’ state-of-the-art technology systems to improve their business’ efficiency in today’s competitive markets. Jamai Blivin
I can get back to focusing on profitability and service.
Before Steady Networks, I had to rely on techs who either lacked the expertise I needed, or I had to wait for up to a week for them to be able to make it to town. When Steady Networks proposed a proactive approach to IT services, I was eager to give it a try. Their knowledgeable staff of professionals, always give me the explanations I am looking for without too much technical jargon and a smile to boot. With Steady Networks on my team, I can get back to focusing on profitability and service. I can get some sleep, too. Sabrina Salvato
Swain, MacKinnon Grieco
With the guidance of Steady Networks we have an ongoing evaluation of our current needs, proactive planning for our future needs, and rapid support when unexpected issues arise
Several years ago as a small business owner and manager I was reluctant to invest in IT beyond getting hardware and software as we needed it, and addressing problems as they occurred.
Then we began to see we were applying band aids to problems over and over without solving many problems, and at a surprisingly hefty expense.
We then turned to Steady Networks and developed a relationship which has dramatically improved our relationship with IT.
With the guidance of Steady Networks we have an ongoing evaluation of our current needs, proactive planning for our future needs, and rapid support when unexpected issues arise.
We now pay a monthly premium but have overall saved costs and now prevent down time which previously was too frequent, so the trade-off has been worthwhile. We also now have confidence that when issues arise they are addressed promptly by someone who knows all aspects of our IT well and who’s incentives are aligned with ours to promptly resolve issues.
We have been very satisfied to partner with Steady Networks. Patrick G Quinn, MD
Managing Partner, Northern NM Gastroenterology
I have appreciated the peace of mind…
I have a medium sized network in my office and I have appreciated the piece of mind that comes with a proactive approach to network stability and security. Steady Networks has provided services with a high level of professionalism and accountability. Rusty Kirkland