Outlook Web vs. Outlook Desktop

  Our helpdesk recently received a number of questions from users requesting assistance with a Microsoft Outlook outage. As our technicians looked into the issue, they found that the issue only appeared to be limited to our users. After some more digging, we found that the outage was caused by a software update to the […]

6 Steps To Incident Response

When a worker is injured on the job, there should be an incident response plan in place. The same is true when responding to a cyber-attack. According to an IBM survey, an Incident Response Plan lowered the financial impact of an attack by 10%. So what does an Incident Response Plan include?

Why Managed Detection and Response Is More Important Now Than Ever

Technology is constantly evolving, and so is its relevance. In the world today, technology is fast-becoming a human being’s best friend. Just think of the number of times that you rely on technology in a day’s time. Everyone, even the self-proclaimed analog dinosaur, depends on technology to some extent.